Effective Date: March 1, 2025
Welcome to Chantale Milord, LLC (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
Personal Information You Provide
- When you sign up for newsletters or resources (name, email).
- When you purchase a product/service (billing details, address, phone).
- When you contact us for customer support.
Automatically Collected Information
- IP address, browser type, device data.
- Website activity, pages visited, time spent on site.
- Cookies & tracking technologies (see our Cookie Policy).
2. How We Use Your Information
- To provide and improve our services.
- To process orders and payments.
- To send newsletters, promotions, and important updates.
- To analyze user behavior and website performance.
- To maintain security and prevent fraud.
3. Your Privacy Rights & Choices
You have the right to:
- Access & Request Copies of your personal data.
- Update or Correct inaccurate data.
- Request Deletion of your personal information.
- Opt-Out of marketing emails by clicking unsubscribe.
To exercise these rights, please contact us.
4. Security of Your Information
We use industry-standard security measures including encryption and secure servers to protect your data. However, no online transmission is 100% secure.
5. Data Retention Policy
We retain personal data only as long as necessary for service fulfillment, legal compliance, or security purposes. After that, your data is deleted or anonymized.
6. Third-Party Services
Analytics & Tracking
- Google Analytics – Privacy Policy
- Facebook Pixel – Privacy Policy
Email Marketing
- We use Brevo (formerly Sendinblue) for email communications.
- Brevo’s Privacy Policy
Payments
- Payments are securely processed via PayPal and Stripe.
- PayPal Privacy Policy
7. Cookies & Tracking Technologies
We use cookies to enhance user experience, analyze traffic, and personalize content.
- Essential Cookies: Required for website functionality.
- Performance Cookies: Help improve website usability.
- Marketing Cookies: Used for advertising campaigns.
8. Data Transfers & Compliance
Your data may be stored or processed in the United States. We comply with GDPR, CCPA, and global privacy frameworks to protect your personal information.
9. Disclosure of Data
We do not sell or rent personal data. However, we may disclose data:
- To comply with legal obligations.
- To protect against fraudulent activities.
10. Children’s Privacy
Our services are not intended for children under 13 years of age. If we discover data collected from a minor, we will delete it.
For more information, visit FTC’s COPPA page.
11. Do Not Track (DNT) Signals
We do not respond to Do Not Track (DNT) requests due to the lack of a standardized compliance framework.
12. Changes to This Privacy Policy
We may update this Privacy Policy. Significant changes will be announced via email or website notifications.
13. Contact Us
If you have questions about this Privacy Policy, you can reach us at:
- Mailing Address: Chantale Milord, LLC, 6671 W Indiantown Road, Ste 50-379, Jupiter, FL 33458, USA
- Email: chantalemilordllc@gmail.com
- Website Contact Form: Click Here
14. Frequently Asked Questions
How do I unsubscribe from emails?
Click the “unsubscribe” link at the bottom of any email or manage your preferences here.
How do I update my personal information?
Contact us via email or our support page.