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Refund Policy

Refund Policy

Effective Date: [Insert Date]

Thank you for shopping with Chantale Milord, LLC. We strive to provide high-quality products and services. If you are not satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refunds

We offer refunds for certain products and services under the following conditions:

  • Digital Products & Downloads: Due to the nature of digital goods, all sales are final, and no refunds will be issued.
  • Online Courses & Programs: Refunds are only available within [X] days of purchase, provided no more than [X%] of the course has been accessed.
  • Coaching & Consulting Services: Refunds are not available once a session has been conducted. If you need to reschedule, please notify us at least 24 hours in advance.
  • Physical Products: If applicable, refunds are available for damaged or defective items within [X] days of delivery. The item must be unused and in its original packaging.

2. Non-Refundable Items

We do not offer refunds for:

  • Gift cards or promotional offers.
  • Services that have already been delivered.
  • Change of mind after purchase.

3. How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

  • Contact us at chantalemilordllc@gmail.com within the eligible refund period.
  • Provide your order number and reason for the refund request.
  • If required, return physical products to the address provided by our support team.

Once your request is received, we will review it and notify you of the approval or rejection of your refund.

4. Refund Processing Time

  • Approved refunds will be processed within [X] business days.
  • Refunds will be issued to the original payment method.
  • We are not responsible for delays caused by banks or payment processors.

5. Chargebacks & Disputes

If you initiate a chargeback without first contacting us, we reserve the right to dispute the claim and ban future purchases.

6. Changes to This Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page.

7. Contact Us

If you have any questions, please contact us: